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(width<=600px){.conversation-end-panel{margin-top:20px;padding-inline:12px}}.visitor-error{border-top:3px solid #a53a45;width:min(100%,440px);padding-top:24px}.visitor-error p{color:#a53a45;font-size:13px;font-weight:700}.visitor-error h1{margin-top:8px;font-size:22px;line-height:1.45}.visitor-error button{color:#fff;background:#8e313b;border:1px solid #8e313b;border-radius:4px;align-items:center;gap:8px;min-height:40px;margin-top:20px;padding:8px 16px;font-weight:700;display:inline-flex}@media (width<=560px){.visitor-conversation{padding:20px 14px 28px}.visitor-composer form{grid-template-columns:auto minmax(0,1fr) 42px}.media-tools>button:first-of-type{display:none}.identity-strip{flex-direction:column;align-items:flex-start;gap:6px;width:calc(100% - 44px)}.human-service,.queue-status,.mute-status,.offline-service,.knowledge-faq{width:calc(100% - 44px)}.faq-feedback,.queue-status__heading{flex-direction:column;align-items:flex-start}.online-state{font-size:0}.privacy-dialog-backdrop{align-items:end;padding:0}.privacy-dialog{border-radius:6px 6px 0 0;width:100%;max-height:calc(100dvh - 18px)}.privacy-facts{grid-template-columns:minmax(0,1fr)}.chat-message{margin-left:44px;margin-right:4px}.chat-message--self{margin-left:4px;margin-right:4px}.typing-indicator{margin-left:4px}}.visitor-tickets{background:#fff;border:1px solid #d2dad6;border-radius:6px;width:calc(100% - 64px);max-width:760px;margin:14px auto 0}.visitor-tickets>header,.visitor-tickets>header>div,.visitor-ticket-list>div>button span,.visitor-ticket-detail li>div{justify-content:space-between;align-items:center;gap:8px;display:flex}.visitor-tickets>header{border-bottom:1px solid #dbe1de;min-height:46px;padding:0 14px}.visitor-tickets>header>div{justify-content:flex-start}.visitor-tickets>header button{width:32px;height:32px;color:var(--brand-primary);background:#fff;border:1px solid #cad2ce;border-radius:4px;place-items:center;display:grid}.visitor-ticket-state,.visitor-ticket-notice{color:#69746f;margin:0;padding:14px;font-size:12px}.visitor-ticket-notice{color:var(--brand-primary);background:color-mix(in srgb,var(--brand-primary) 7%,white)}.visitor-ticket-retry{border:1px solid var(--brand-primary);min-height:34px;color:var(--brand-primary);background:#fff;border-radius:4px;margin:12px 14px}.visitor-ticket-list>div+div{border-top:1px solid #e0e5e2}.visitor-ticket-list>div>button{color:#29352f;text-align:left;background:#fff;border:0;gap:6px;width:100%;padding:11px 14px;display:grid}.visitor-ticket-list>div>button.is-open{background:color-mix(in srgb,var(--brand-primary) 6%,white)}.visitor-ticket-list button span:first-child b{color:var(--brand-primary);font-size:11px}.visitor-ticket-list button small{color:#7a847f;font-size:10px}.visitor-ticket-list button span:last-child strong{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.visitor-ticket-list button i{color:#53615a;background:#e8ecea;border-radius:9px;padding:2px 7px;font-size:10px;font-style:normal}.visitor-ticket-detail{background:#fafbfa;border-top:1px solid #dce2df;padding:13px 14px 16px}.visitor-ticket-detail>p{color:#56625c;white-space:pre-wrap;margin:0 0 12px;line-height:1.55}.visitor-ticket-detail ol{gap:8px;margin:0 0 12px;padding:0;list-style:none;display:grid}.visitor-ticket-detail li{background:#fff;border-left:3px solid #aebbb5;padding:7px 9px}.visitor-ticket-detail li>div time{color:#7c8681;font-size:10px}.visitor-ticket-detail li p{white-space:pre-wrap;margin:5px 0 0}.visitor-ticket-detail form{grid-template-columns:minmax(0,1fr) 40px;gap:8px;display:grid}.visitor-ticket-detail textarea{resize:vertical;min-width:0;font:inherit;border:1px solid #cbd3cf;border-radius:4px;padding:8px}.visitor-ticket-detail form button{border:1px solid var(--brand-primary);color:#fff;background:var(--brand-primary);border-radius:4px;place-items:center;width:40px;display:grid}@media (width<=560px){.visitor-tickets{width:calc(100% - 28px)}.visitor-ticket-list>div>button span:last-child{align-items:flex-start}.visitor-ticket-list button i{flex:none}}